Armando Aceves
 

Creative problem solver 

 
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EXPERIENCE

 

iMeet Central

December '15 - January '18

 

JibJab Media

September  '14 - April  '15

 

Five Star Tax Resolution

August '12 - August '14

Product Support Specialist

Technical Phone, Chat and Email Support to clients at Amazon, Facebook, Workday  

Implementation of Collaboration software for smaller clients

Created Tutorial Videos for Support Help Center

Composition and Management of Support Help Center

Quality Assurance testing for new releases and software hotfixes

 

Customer Support Representative

Day to day customer support, billing problems or computer playback issues

 

Legal Assistant

Assisted lead attorney in basic tax document preparation and converted sales inbound to closes with sales manager

 

 

 

 
 
 

Además, hablo inglés y español. 

 
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SKILLS 

 

CLIENT SERVICES 

PROJECT MANAGEMENT 

COLLABORATION SOFTWARE

ADOBE CREATIVE CLOUD 

EDUCATION

 

CAL STATE FULLERTON

b.a. IN cOMMUNICATIONS - 2012

 
 

LEARN MORE ABOUT ME

Creative Work

 
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